Returns & Refund Policy

🔄 30-Day Money-Back Guarantee

We want you to be completely satisfied. If you’re not happy with your COOSPO HW9, you can return it within 30 days of delivery for a full refund.

✅ Return Conditions

• Product must be unused and in original packaging
• Return shipping is covered by the customer unless the product is defective
• Original shipping fees are non-refundable

🔧 Defective or Damaged Items

If your item arrives damaged or defective, contact us within 7 days of delivery. We will arrange a free replacement or full refund including shipping costs.

📧 How to Start a Return

Email us at rabbuz@proton.me with your order number and reason for return. We’ll provide return instructions within 24 hours.

💳 Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect the return. The refund will be credited to your original payment method.